Located within the Redmayne Lodge complimentary therapy centre, Yorkshire Floatation Centre operates two floatation rooms and an infrared sauna. Sessions are designed to help clients unwind with sensory deprivation and heat-based treatments, with the centre also offering the likes of colonic hydrotherapy, reflexology, Swedish massage and more.
Telephone:
01904 501500
Address:
Redmayne Lodge, Park Gate, Strensall, York, YO32 5YL
Website:
http://www.redmaynelodge.co.uk/
Restrictions:
No-Show & Late Cancellation Policy
Purpose:
To ensure efficient scheduling and to provide all clients with the best availability possible, we have implemented a No-Show and Late Cancellation Policy. We value your business and ask that you respect the scheduling policies outlined below.
Policy:
No-Show: If a client does not show up for a scheduled appointment and does not provide any prior notification, the client will be considered a "no-show". In such cases, the client will be billed for the full amount of the service scheduled.
Late Cancellation: Cancellations made within 24 hours of the scheduled appointment are considered “late cancellations.” Clients who make a late cancellation will be billed for the full amount of the service scheduled.
Procedure:
Billing: In the event of a no-show or late cancellation, payment will be taken from the online booking or an invoice will be sent to the client for the full amount of the service. This amount is due immediately upon receipt of the invoice.
Future Appointments: Clients with a history of no-shows or late cancellations may be required to pre-pay in full for future services or may be asked to provide a valid credit card to hold future bookings.
Reminders: As a courtesy, we may send appointment reminders via email, SMS, or phone. However, it is the client’s responsibility to remember their appointment dates and times to avoid no-shows and late cancellations.